Refund Policy

1. Scope

This policy applies to credit purchases and subscription payments for RetouchTools.

2. Automatic Credit Restoration

If processing fails due to a confirmed system fault, consumed credits are automatically restored.

Credit restoration is recorded in job history and billing logs.

3. Non-Refundable Cases

Completed jobs are generally non-refundable.

No refund is provided for user-side mistakes such as incorrect uploads, prompt mistakes, or preference mismatch.

4. Subscription Billing

Subscriptions renew automatically unless canceled before the next billing date.

Plan prices, limits, and included credits may change with prior notice.

5. Business Operator Information

Business name: Pungpung Studi

Business registration no.: 282-02-03879

Representative: Jaehyun Pung

Address: 301, 6 Sicheong-daero 84-gil, Geumcheon-gu, Seoul, Republic of Korea

Email: pung0805@gmail.com

Phone: +82-2-850-4225

6. Contact

For billing or refund inquiries, contact: pung0805@gmail.com